We understand that the duration of our services varies for each client. That's why we determine the timeline on a case-by-case basis. Some clients find that just one month is enough to meet all their needs, while others may require 2-4 months. And of course, some clients want to keep working with us indefinitely. It all depends on your unique requirements. Before you sign up, we'll have a discussion either through a call or via email to understand your needs and come up with a plan that works best for you.

Unlike traditional agencies or freelancers, we don't charge you per hour or per project. Our approach is different. With FlowConverts, you can submit unlimited monthly requests, and we'll take care of them individually. However, the difference lies in our Starter and Premium plans. The Starter plan is perfect for clients who require ongoing Webflow support, content and social media management.

In contrast, the Premium plan is designed for more advanced projects with tighter timelines and a serious need for video content. The plan you choose depends on the specific needs of your business. Regardless of the plan, you'll enjoy round-the-clock Slack support without worrying about being billed hourly for every change or request you make.

Web design is our speciality! We excel in creating various designs, including fully responsive landing pages, sales pages, marketing websites, blogs, apps, dashboards, and much more. If it's a website you need, rest assured that we can design it to meet your vision and goals.

We also have an in-house content creator and social media manager who works directly with our clients to help create content for social media. We help you grow your traffic through organic content creation or shorts, reels, digital graphics and video content.

While we are confident you'll be thrilled with our work, we understand that satisfaction is essential. We offer a refund within 14 days of signing up if you're unhappy. However, in our 15 years of working with clients, we have never had to issue a refund due to an unsatisfied client—and we intend to keep it that way. Your happiness is our ultimate goal, and we'll go the extra mile to ensure your satisfaction.

At FlowConverts, we strive to deliver nothing short of the best-in-class website and web app designs to our clients. Our commitment to quality is unwavering. If we compromise on the quality of our work or fail to provide professional excellence, we wouldn't be able to thrive in this competitive industry.

We genuinely care about your satisfaction, and we must do exceptional work to remain in business. From a technological standpoint, we utilise Webflow—a robust platform granting unparalleled control and precision over our design and development process. This ensures that you receive a meticulously crafted result that meets your expectations.

After we've completed the project, you have several options to consider. Since all our work is done within Webflow, we can provide hosting for your project within our Webflow account. We'll send you a simple invoice that covers the cost of Webflow hosting, which you can cancel at any time if needed. The hosting rate typically ranges between $15-$40 per month, depending on the specific needs of your project.

Please note that we do not charge additional fees on top of Webflow's rates. Alternatively, if you prefer to keep the project within your own Webflow account, we can facilitate a smooth transfer to your account. We'll guide you through activating the appropriate hosting plan for your project.

Lastly, we can also provide a full export of the HTML/CSS source code, allowing you to upload it elsewhere or integrate it into your own backend. We offer various options for project handover, ensuring flexibility and convenience. Whatever option you choose, we're committed to working closely with you to ensure a smooth and successful completion of the project.

Absolutely! At FlowConverts, we believe in empowering our clients. We provide comprehensive training to ensure that you have the skills and knowledge to make edits to your website confidently. We'll guide you through the process, showing you how to update content, images, and other elements on your site. We want you to have full control over your website.

However, we understand that only some people want to handle the updates themselves. You can leave the responsibility of making updates to us. We have a team of experts who can handle ongoing updates and maintenance for your website.

It's entirely up to you to decide what level of involvement you'd like.We aim to provide you with the flexibility and support you need to manage your website effectively. Whether you make updates yourself or rely on our team, we're here to ensure that your website remains up-to-date and meets your evolving business needs.

At FlowConverts, we have an in-house Social Media Manager who specialises in creating and scheduling content to be posted on the Social media platforms of your choice.

We work with you to create a strategy, have a clear process for the content creation process and schedule that content so that you are clear on a regular posting schedule.

Here's a breakdown of our process:
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Strategy Development:
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‍We collaborate with you to understand your target audience, brand identity, and objectives. This allows us to create a tailored strategy that maximises engagement and delivers results. We ensure a transparent content creation process that aligns with your brand guidelines and values.

Content Creation and Scheduling:
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‍Our experienced team will craft high-quality, engaging content for your social media platforms. We combine text, visuals, and multimedia elements to create posts that captivate your audience. We schedule the content in advance, ensuring a consistent and regular posting schedule that keeps your audience engaged.
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Ongoing Collaboration and Feedback:
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‍Communication is key to our success. Each month, we will schedule a call with you to review the performance of your social media channels. We'll discuss what's working well and identify areas for adjustments. Your feedback is valuable to us, and we welcome any specific requests or ideas you have for content creation.
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Transparent Workflow:
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‍We use Notion, an online project management tool to maintain transparency and ensure efficient collaboration. You'll have full visibility into the content creation process, and if you have any specific content requirements or ideas, you can easily add them to your Notion board. Our team will promptly review and work on your requests.
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Each month we will jump on a call with you to look at what’s working and also make changes where necessary. You’ll have complete visibility on content to be created, and if you need something specific, add it to your Notion board, and our team will work on it.